XTended Services

Customer-loyalty Program Management

As a management team, our staff has three decades’ experience in customer service and loyalty-program management; including the marketing of these programs. Our expertise ranges from the day-to-day operations to the direct-mail offers used to promote membership.

Referencing a number of industry surveys, customers have stated that change is what they dislike most about a customer-loyalty program. Working with our team, we can build you a solid base of member benefits and award programs and instate systems that allow you the flexibility to make changes to the program that are seen by the members as an increase in benefits and not a change to their benefits.

QuarkAlliance —

XTended Services provides contract services to Quark in the form of marketing and administration of their customer-loyalty program known as QuarkAlliance.

This member-based program promotes visibility in the Quark community and provides marketing resources, technical support, free or discounted products, and other benefits that a member can use to expand their customer base and in turn, help their customers. QuarkAlliance includes third-party XTensions developers for both Quark’s desktop and enterprise divisions.

To contact XTended Services about our Customer Loyalty Program Management services, please click here to view our contact information.

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Creating loyal customers